New: Online registration for returning students
New: Online registration for returning students
Posted on 08/18/2014
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We are excited to announce online enrollment for the upcoming 2014-2015 school year using a program called InfoSnap! This online process replaces the paper forms sent home at the beginning of each school year. Registration is required each year for returning students. Families will be receiving a letter in the mail about the online process. To get started using the InfoSnap registration program, click here.

InfoSnap Registration FAQ

*How do I get started?

Click here to open the registration page (same link as above). Then, enter your student’s snapcode, which you will receive in a letter in the mail.


*What’s a snapcode?

The snapcode is like a key to your child’s data for the upcoming school year. You should receive a unique snapcode for each of your children enrolled in a West Haven school. Make sure you enter it exactly as it appears in the letter you will receive in the mail, with no spaces or punctuation.


*Should I create an account?

If you’ve never completed an online form with InfoSnap, you will need to create an InfoSnap account. This allows you to securely save your work and come back at a later time if necessary. You can use your email address or cell phone number.

If you already have an account, you can sign in and complete the form using the same account. Forms for multiple children can be completed in the same account.


*Do I have to answer all the questions?

Questions marked with a red asterisk (*) are required.


*What if I make a mistake?

If you would like to make a change, prior to submitting the form, you can either navigate back to the page using the “< Prev” and “Next >” buttons. Or if you are on the Review page, click on the underlined field. If you have already submitted the form, then you will need to contact your student’s school, so they can make the changes for you.


*I’ve completed the form, now what?

Once you have finished entering your information, click “Submit.” This will send all of the information you’ve entered to the school. If you cannot click on this button, you will need to make sure that you have answered all REQUIRED questions.


*What if I have more than one student in the district? Do I need to do this for each child?

Yes, because you’ll need to provide information that is specific for each child. We recommend that you complete and submit one form and then start another– this will allow you to “snap” (or share) selected family information, which saves you time.


*I’m not sure how to answer a question. I don’t know what the question is asking.

You can contact your school to ask any general questions about the form.


*Help! I’m having technical difficulties.

Contact the InfoSnap Support Line toll free at (866) 752-6850 or